Reply to your order confirmation email as soon as possible. If your order hasn’t entered fulfillment, we’ll do our best to update or cancel it.

Financing options may be available at checkout depending on your cart and location. If you don’t see an option, it isn’t available for that order.

Swatches are available for select upholstery items. If swatches are offered, you’ll see the option on the product page.

Check the product dimensions and compare them to your room measurements. For sectionals, confirm the left/right configuration before ordering.

Materials vary by piece, but we prioritize durable fabrics, solid wood or engineered wood where appropriate, and long-wearing finishes. Each product page lists exact materials and care notes.

Use a soft, dry cloth for regular dusting. For spills, blot (don’t rub) and follow the care guidance listed on the product page. Avoid harsh cleaners unless specifically recommended.

Email us at info@furnitchr.com. Include your order number (if you have one) so we can help faster.

Inspect your delivery on arrival and take photos of any issues. Email info@furnitchr.com and we’ll make it right.

We’re online-only, so we don’t have a physical showroom. Our product pages include detailed dimensions, materials, and photos to help you shop confidently.